Business Nature

Narayani Enterprises is a wholesale ration distribution business supplying grocery and essential food products primarily to retailers and shopkeepers. All transactions are considered business-to-business (B2B).

Eligibility

By using our website, you confirm that:

  • You are a retailer, shopkeeper, or authorized business representative
  • You provide accurate and complete information
  • You are legally capable of entering into a binding agreement

Products & Pricing

  • All products listed are subject to availability
  • Prices may change without prior notice
  • Wholesale rates may vary based on quantity and market conditions
  • We strive to ensure product quality, but minor variations may occur

Orders & Acceptance

  • Orders placed through our website or contact channels are subject to confirmation
  • We reserve the right to accept or reject any order at our discretion
  • Once confirmed, orders cannot be canceled without prior approval

Payment Terms

  • Payments must be made through approved payment methods
  • In some cases, Cash on Delivery (COD) may be available
  • Delayed payments may affect future order processing
  • All transactions must comply with agreed billing terms

Delivery & Shipping

  • We aim to deliver orders within the agreed timeframe
  • Delivery timelines may vary based on location and order size
  • Narayani Enterprises is not responsible for delays caused by external factors (transport issues, weather, etc.)
  • If the B2B order value is less than ₹2000 or the B2C order value is below ₹1000, it will be treated as a separate pricing category.

Returns & Refunds

  • Returns are accepted only in case of damaged or incorrect products
  • Any issue must be reported within 24–48 hours of delivery
  • Refunds or replacements will be processed after verification

User Responsibilities

You agree not to:

  • Provide false or misleading information
  • Misuse the website or services
  • Engage in any unlawful or fraudulent activities

Intellectual Property

All website content, including text, images, and branding, belongs to Narayani Enterprises and may not be used without permission.

Limitation of Liability

Narayani Enterprises shall not be liable for:

  • Any indirect or consequential losses
  • Business interruptions or loss of profits
  • Delays beyond our control

Termination

We reserve the right to suspend or terminate access to our services if any terms are violated.

Changes to Terms

We may update these Terms & Conditions at any time. Continued use of our services implies acceptance of the updated terms.

Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to local jurisdiction.